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Why Subscriptions Still Outperform Everything Else

By Robert Sweibel · 2 weeks ago

Cleveland P{lay House Fiddler on the Roof Directed by Michael Barakiva | Photo by Roger Mastroianni
Cleveland P{lay House Fiddler on the Roof Directed by Michael Barakiva | Photo by Roger Mastroianni

The Comeback Product: Why Subscriptions Still Outperform Everything Else

Discover why reimagined subscription models still outperform single tickets in 2025–26 — and how to build yours.


Every few months, the same claim resurfaces: “Subscriptions don’t work anymore.”

But at Sweibel Arts, we’ve seen the opposite. Subscriptions are poised for a comeback — not because nostalgia demands it, but because data proves it.


The Myth of Subscriptions Decline

On paper, subscription numbers have dropped 30–50% in the past decade. But data alone can mislead. The real issue isn’t the product — it’s the marketing.

Organizations that modernize how they design and sell subscriptions see a different story. TheatreWorks Silicon Valley, for example, reversed years of decline and exceeded its goal by nearly 10% with a renewed strategy built on segmentation and value alignment.

Phil Wong with puppet voiced by Katrina Lauren McGraw, manipulated by Brandon Leland, designed by Matthew McAvene Creations / Photo Kevin Berne
Phil Wong with puppet voiced by Katrina Lauren McGraw, manipulated by Brandon Leland, designed by Matthew McAvene Creations / Photo Kevin Berne

The Psychology of Loyalty

People haven’t stopped committing. They’ve stopped committing to rigid offers.

Modern audiences crave belonging, predictability, and purpose. When subscriptions are framed as a partnership — a shared investment in the art form’s future — loyalty returns.

This isn’t nostalgia. It’s behavioral economics: people stay where they feel valued and seen.


Why Subscriptions Win

Compared to single-ticket campaigns, subscriptions:

  • Provide predictable revenue.
  • Cost less to retain than to acquire.
  • Create built-in ambassadors who spread word-of-mouth.

Subscribers are the financial flywheel that keeps an organization stable, even in uncertain seasons.


Reimagining the Model for 2025–26

To build the subscription of the future:

  1. Start with Data, Not Habit — Use insights, not assumptions.
  2. Segment Deeply — Build messaging around motivations.
  3. Price with Purpose — Align perceived and real value.
  4. Tell a Better Story — Sell connection, not just tickets.
  5. Build for Belonging — Make your audience feel part of something meaningful.

Ready to make a comeback?

Let 2025–26 be your comeback season.
If you’re ready to reimagine your subscription strategy, Sweibel Arts can help you turn data into loyalty.

Contact Sweibel Arts for a free consultation. Let’s make your next season’s subscription your organization’s comeback story.